Devon Chase & Company non promotional futon mattresses are covered for repair or replacement for five years from the original date of purchase.
Devon Chase & Company non promotional futon mattresses also carry an extended lifetime replace warranty past the first 5 years from the original date of purchase. This warranty includes full replacement of the futon mattress at a 50% cost to the consumer of the current MSRP (manufacturers suggested retail price). This warranty does not apply to any conditions caused by damage after the sale or resulting from improper use of and for the original purchaser only.
In addition, unauthorized compressed packaging of the futon mattress for shipping via UPS, Fedex or shipping companies of this nature may void the entire warranty. VacPackAble packaging is only allowed for shipping purposes and should not be used for storage. All compression packed futon mattresses should be opened not later than 3 days from receiving of the package. Failure to do so will void all warranties.
Promotional futon mattresses offer a 1 year only warranty.
Failure of use under this warranty is limited to repairing or replacing, at Devon Chase & Company’s option, any part of the futon mattress found to be defective in material or workmanship upon examination by the manufacturer. The futon mattress must be clean and of a sanitary nature. Costs of packing and shipping to and from the factory, if that is necessary, are not covered by this warranty. Original invoice and the law label attached to the futon mattress are required for all warranty claims.
CAUTION: Devon Chase & Company, manufacturers of this futon mattress certifies that it is made in accordance with the Federal Mattress Flammability Standard. Conformance with the federal standard ensures the reduction of this hazard, but not necessarily its elimination. Further, bedding fires are also possible if the mattress comes into contact with open flame. When ignited, some mattress filling materials can burn rapidly and emit hazardous gases. In addition, this mattress meets the requirements of 16 CFR 1633 (Federal Flammability (open flame) standard for mattress sets) when used without a foundation.
Devon Chase & Company • Orlando, Florida v5.16